Privacy Policy

In Simple Terms:

We'll never sell, share or give any of the information you have recorded with us to anyone outside the Company, komodo Learning Ltd.

We'll never store any of your card payment details.

We've made sure your child is safe while using Komodo - see the child protection paragraph below.

We will use cookies and web analytics services to tell us how the public use our site. And we may analyse general usage information anonymously.

We'll ensure our site is kept secure to protect your information.

In Detail:

We at Komodo Learning Ltd (The Company - makers of Komodo) know that our users care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting or using the this site (the "Website") or any related services offered by the Company (the "Services") in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Child Protection. The Service allows internal message communication between the users in one account. Learners or Supporters (Users) cannot be contacted by other users outside their registered account. The system may send pre-scripted messages to learners triggered from their use of the Service but learners will not be contacted in any way by our Staff. To further enhance our committment to child protection we ensure that all staff have been screened as "safe to work with children" by the UK authorities. This is a Company policy that goes beyond any legal requirement.

  1. WHAT DOES THIS PRIVACY POLICY COVER? This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Website. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. We do not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register for the Services. By "register for the Services" we refer to the act of signing up and arranging payment AND NOT the supervised use of the service by learners under 16 which is permitted. If you are under 16, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 16 may provide any personal information to us or on the Services. In the event that we learn that we have collected personal information from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us
  2. WHAT INFORMATION DOES THE COMPANY COLLECT? We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our services, to allow our users to set up a user account and profile, to contact users, to fulfill your requests for certain products and services, to analyse how users use the Website, and as otherwise set forth in this Privacy Policy. We collect the following types of information: A. Information You Provide to Us: We receive and store any information you knowingly provide to us. For example, we collect Personal Information such as your name, email address, physical address, browser information, location, and details of transactions you carry out through the Website. If you contact us, we may keep a record of that correspondence. You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our features. We may anonymize your Personal Information so that you cannot be individually identified, and provide that information to our partners. B. Information Collected Automatically:
    • Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page you requested. Cookies are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Website are visited and by how many people. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device's acceptance of cookies, but this may prevent you from taking advantage of some of our Website's features. Also, if you click on a link to a third party website, such third party may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by any third parties.
    • When we collect usage information (such as the numbers and frequency of visitors to the Website, the length of stay on the Website, the types of pages visited and other general information), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often users use parts of the Website, so that we can make the Website appealing to as many users as possible. We may also provide this aggregate information to our partners; our partners may use such information to understand how often and in what ways people use our Website, so that they, too, can provide you with an optimal experience. We never disclose aggregate information to a partner in a manner that would identify you personally.
    C. E-mail and Other Communications: We may contact you, by email or other means; for example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Website.
  3. IS PERSONAL INFORMATION ABOUT ME SECURE? Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorizede entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Transmission of information via the Internet can never be completely secure, and all such transmission is at your risk. The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site's privacy policy.
  4. WHAT PERSONAL INFORMATION CAN I ACCESS? Through your account settings, you may access, and, in some cases, edit or delete the following information you have provided to us:
    • name and password;
    • email address;
    • location; and
    • user preferences.
  5. WHAT CHOICES DO I HAVE?
    • You can always opt not to disclose information to use, but keep in mind some information may be needed to register with us or to take advantage of some of our special features.
  6. CHANGES TO THIS PRIVACY POLICY We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.
  7. QUESTIONS OR CONCERNS If you have any questions or concerns regarding our privacy policies, please contact us and we will make every effort to resolve your concerns.